Data protection


Below we inform you about the collection of personal data when using our website.

The term “personal data” refers to the definition of Article 4 (1) of Regulation (EU) 2016/679 (hereafter referred to as the “General Data Protection Regulation” or “GDPR” for short) as meaning all data relating to you are personally available. This includes, for example, name, address, e-mail addresses, user behaviour. With regard to the other terminology, in particular the terms “processing”, “controller”, “processor” and “consent”, we refer to the legal data protection definitions of Art. 4 GDPR.

In principle, we process personal data only insofar as this is necessary for the provision of a functional website and the content and services offered by us. The processing of personal data takes place regularly only if you give us consent in the sense of Art. 6 para. 1 lit. a) have issued DSGVO or the processing by statutory provisions in particular by one of the in Article 6 paragraph 1 lit. b) to lit. f) DSGVO legal basis is permitted.

Your personal data will be deleted or blocked as soon as the purpose of the storage is removed. In addition, storage may be provided if required by national or European regulations to which we are subject. A blocking or deletion of the data takes place in this case then, if the storage period prescribed in the respective regulations has expired. The latter does not apply if further storage of the data is required for a contract or fulfilment of the contract.

As far as we rely on commissioned service providers for individual functions of our website or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes.

Responsible body

Person responsible within the meaning of Art. 4 No. 7 GDPR, the other data protection laws applicable in the member states of the European Union and other provisions with provisions of data protection character is:

Reisgen GmbH & Co. KG
Kieshecker way 148
40468 Dusseldorf
E-Mail: info (at)
Phone: + 49- (0) 211-656001
Further details of the responsible body can be found in our imprint.

Your rights

You have the following rights with respect to personal data concerning you:
the right to information,
the right to rectification and cancellation,
the right to limit processing,
the right to object to the processing,
the right to data portability.

You also have the right to complain to us about the processing of your personal data by a data protection supervisory authority.

Processing of personal data with informational use of our website

If you visit our website without registering or providing us with any other information (“informational use”), we will only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to enable you to view our website and to ensure stability and security:

IP address
Date and time of the request
Time zone difference to GMT
Content of the website
Access status (HTTP status)
transferred amount of data
Website from which you came to our website
Web browser
operating system
Language and version of the browser

The aforementioned data are also stored in so-called log files on our servers. There is no storage of this data together with other personal data of you. The collection and temporary storage of the IP address is necessary to enable the presentation of our website on your device. For this, your IP address must be stored for the duration of your visit to our website. Storage in log files serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems. An evaluation of this data for marketing purposes does not take place.

For the above purposes, we have a legitimate interest in data processing. Legal basis for the collection and temporary storage of the aforementioned data and the log files is Art. 6 para. 1 p. 1 lit. f) GDPR.

The above data for the provision of our website will be deleted when the respective session is over. The collection of the above data for the provision of our website and the storage of this data in log files is essential for the operation of our website. There is no contradiction.

Processing of personal data by cookies

We use cookies on our website. Cookies are small text files that are stored on the storage medium of your device, for example on a hard disk, and that, as the body that sets the cookie, provides us with certain information. Cookies cannot run programs or transmit viruses to your device. This website uses the following types of cookies, the scope and operation of which are explained below.

Cookies stored with your web browser:

Transient cookies: These cookies are automatically deleted when you close your web browser. These include in particular session cookies. These store a so-called session ID, which can be used to assign different requests from your web browser to the shared session. This will allow you to recognize your device when you return to our website. Session cookies are deleted as soon as you log out or close the web browser.

Persistent cookies: These cookies are automatically deleted after a specified period, which may vary depending on the cookie. These cookies can be deleted at any time in the settings of your web browser.

The processing of personal data by the above cookies serves to make the offer of our website as a whole more user-friendly and effective. Some features of our website cannot be offered without the use of these cookies. In particular, some features of our website require that your web browser be identifiable even after a page break. The data processed through cookies required to provide the functionality of our website will not be used to create user profiles. As far as cookies are used for analysis purposes, they serve to improve the quality and user-friendliness of our website, its contents and functions. They allow us to understand how the website, what features and how often they are used. This enables us to continuously optimize our offer.

For the above purposes, we have a legitimate interest in data processing. The legal basis is Art. 6 para. 1 lit. f) GDPR.

The above cookies are stored on your device and transmitted by it to our server. You can therefore configure the processing of the data and information by means of cookies. In the settings of your web browser, you can make the appropriate configurations, for example, by which you can reject third-party cookies or cookies altogether. In this context, we would like to point out that you may not be able to use all features of our website properly. In addition, we recommend a regular manual deletion of cookies and your browser history.

Other functions and offers of our website

In addition to the above-described informative use of our website, we offer various services that you can use if you are interested. For this purpose, it is usually necessary to provide further personal data. We need this data to provide the respective service. The above principles for data processing apply.

In part, we use external service providers to process this data, which we have carefully selected and commissioned. These service providers are bound by our instructions and are regularly monitored by us. Insofar as personal data is passed on to third parties in the course of services that we offer together with partners, you can find more detailed information in the following descriptions of the individual services. Insofar as these third parties have their seat in a country outside the European Economic Area, you can obtain more detailed information on the consequences of this circumstance in the following descriptions of the individual services.


If you contact us by e-mail, the personal information you provide us with your e-mail will be stored. We also have a contact form on our website that you can use to contact us. The data entered by you into the input mask will be transmitted to us and saved.

first given name
E-mail address
Information about the request

In addition, we collect your IP address and the time of sending. The data is used exclusively to answer your questions. As far as we do not use the provision of the contact function of a third party mentioned below, there will be no disclosure of data to third parties.

The processing of the above personal data is solely for processing your requests. The processing of further personal data resulting from the use of the contact form provided on our website is intended to prevent misuse and to ensure the security of our information technology systems.

This is also our legitimate interest in the processing of your personal data. Insofar as you have given us your consent, the legal basis for the processing of this data is Art. 6 para. 1 lit. a) GDPR. Incidentally, the legal basis for the processing of this data is Article 6 (1) lit. f) GDPR, especially in the event that the data is transmitted to us by sending an e-mail. Insofar as you want to work towards concluding a contract through your e-mail, Art. 6 para. 1 lit. b) GDPR is an additional legal basis.

The data will be deleted, subject to legal retention periods, as soon as we have finalized your requests. If you contact us by e-mail, you may object to the storage of your personal data at any time. We point out that in this case your request can not be further processed. The revocation or the contradiction can be explained by sending an e-mail to our e-mail address stated in the imprint.

Google Web Fonts

We use “Google Web Fonts,” a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”), on our website. Google Web Fonts allows us to use external fonts, called Google Fonts. For this purpose, when retrieving our website the required Google Font is loaded from your web browser into the browser cache. This is necessary so that your browser can display a visually improved representation of our texts. If your browser does not support this feature, a default font will be used by your computer for viewing. The integration of these web fonts is done by a server call, usually at a Google server in the USA. This will be transmitted to the server, which of our websites you have visited. Also, the IP address of the browser of your device is stored by Google. We have no control over the extent and continued use of data collected and processed through the use of Google Web Fonts by Google.

We use Google Web Fonts for optimization purposes, in particular to improve the use of our website for you and to make it more user-friendly. This is also our legitimate interest in the processing of the above data by the third party. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

Google has submitted to the Privacy Shield Agreement between the European Union and the United States and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry:

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information on privacy, please refer to the Google Privacy Policy: http: // www / intl / en / policies / privacy

For more information about Google Web Fonts, visit,, and Place:about

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to determine whether data entered on our websites (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyses the behaviour of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.

The data is processed on the basis of Art. 6 Sect. 1 lit. f GDPR. It is in the website operators legitimate interest, to protect the operator’s web content against misuse by automated industrial espionage systems and against SPAM.

For more information about Google reCAPTCHA and to review the Data Privacy Declaration of Google, please follow these links: and

Reisgen Visual Marketing

© 2019 Reisgen GmbH & Co. KG

Kieshecker Weg 109 | D-40468 Düsseldorf
Tel. +49-211-656001 | Fax +49-211-656003